Privacy Policy

Last updated: July 24, 2026

Welcome to Zeitless, a restaurant finding, online ordering, and queue‑skipping application operated by Perpex Innovations LLP ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application.

1. Information We Collect

To create an account and provide our services, we collect the following personal information:

• Name – used to personalise your experience and order identification.
• Email address – used for account authentication, communication, and service updates.
• Phone number – used for order confirmations, notifications, and customer support.

We may also collect non‑personal information such as device type, operating system, and app usage statistics to improve our services.

2. How We Use Your Information

We use the collected data for the following purposes:

• To create and manage your user account.
• To process and confirm your restaurant orders and bookings.
• To send you important updates about your order status (e.g., pickup time, queue notifications).
• To improve our app functionality, user experience, and customer support.
• To communicate with you regarding queries, issues, or promotional offers (only with your consent).

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third‑party services that help us operate the app (e.g., cloud hosting, payment gateways) – bound by confidentiality agreements.
• Legal Compliance: If required by law, regulation, or valid legal process.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us using the details below.

6. Children’s Privacy

Our app is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

By using Zeitless, you consent to the terms outlined in this Privacy Policy.